Warranty Terms
At TapBuy.pk, we value customer trust and satisfaction. Our warranty terms are designed to provide peace of mind and ensure confidence while shopping with us. Please read the following warranty terms carefully.
Warranty Coverage
Warranty coverage applies only to selected products and is subject to the terms mentioned on the product page. If a product comes with a warranty, it will be clearly stated in its description.
The warranty covers manufacturing defects only and does not cover physical damage or misuse.
Warranty Duration
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Warranty duration varies by product and brand
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The warranty period starts from the date of delivery
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Warranty details, if applicable, will be mentioned on the product listing or invoice
What Is Covered Under Warranty
The warranty may cover:
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Manufacturing defects
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Functional issues under normal usage
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Product failure not caused by user error
Warranty claims are subject to verification and approval.
What Is Not Covered
The warranty does not cover:
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Physical or accidental damage
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Damage caused by misuse, mishandling, or negligence
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Unauthorized repairs or modifications
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Normal wear and tear
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Damage caused by power fluctuations or improper installation
How to Claim Warranty
To claim warranty service:
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Contact TapBuy.pk customer support within the warranty period
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Provide your order number and details of the issue
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Share clear images or videos if requested
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Follow the instructions provided by our support team
Once verified, we will guide you through the next steps.
Replacement or Repair
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Warranty service may include repair or replacement, depending on the product and issue
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Replacement is subject to product availability
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If the same product is unavailable, an alternative or store credit may be offered
Customer Responsibilities
Customers are responsible for:
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Using the product according to instructions
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Keeping the original packaging and invoice
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Reporting issues within the warranty period
Failure to meet these responsibilities may result in warranty rejection.
Important Notes
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Warranty decisions made by TapBuy.pk are final
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Warranty services do not include refund unless stated otherwise
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TapBuy.pk reserves the right to update warranty terms without prior notice